Responsible Gambling

Although many individuals engage in gambling for entertainment and enjoyment, there are a few for whom gambling can become problematic, leading to financial and personal hardships.

PCYC Queensland is dedicated to creating a secure environment for individuals purchasing and managing their lottery entries online. We actively discourage excessive gambling and advise against exceeding one's financial means. If you are raising concerns, we urge you to seek assistance.

If you wish to exclude yourself from utilizing our service, please contact our Customer Support and request the deactivation of your online account via phone 07 3065 9128 or send us an email.

Please note, purchasing PCYC Queensland Lottery tickets is strictly prohibited for individuals below 18 years of age. 

Lottery Odds:

The draw's odds are stated in the terms and conditions, and our frequently asked questions (FAQs) also provide valuable details regarding the odds of each draw.

Gambling Assistance

If you feel that you or a family member may have a problem with gambling, we strongly encourage you to contact one of the services listed below.

  • Gambling Help Queensland on 1800 858 858 or gamblinghelpqld.org.au
  • Gambling Help Online at gamblinghelponline.org.au
  • Lifeline at 13 11 14 or lifeline.org.au
  • New South Wales: 1800 633 635
  • Victoria: 1800 156 789
  • South Australia: 1800 060 757
  • Tasmania: 1800 000 973
  • Western Australia: 1800 622 122
  • Australian Capital Territory: 02 6247 065
  • Northern Territory: 1800 858 858

Responsible Gambling Code of Practice

As part of PCYC Queenslands' commitment to responsible gambling, we comply with each State and Territory's Codes of Practice. For more information on your states code of practice:

Australian Capital Territory: Download PDF
New South Wales: Download PDF
Queensland: Download PDF
Northern Territory: Download PDF
South Australia: Download PDF